Introduction
This Privacy Policy describes how Roy's Transmissions LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, https://roystransmissionsstl.com (the "Site").

 

Information We Collect
We collect several different types of information for various purposes to improve our services to you.
Personal Information: We may collect personal information, such as your name, email address, phone number, and vehicle information, when you contact us through our website form, schedule an appointment, or request a quote.

Usage Data: We may collect usage data, such as your IP address, browser type, operating system, referring URL, length of visit, and pages viewed, when you browse the Site. This information helps us understand how visitors use the Site and improve its functionality.

How We Use Your Information
We use the information we collect for several purposes:

• To provide and improve our services: We use your personal information to process your requests, schedule appointments, send you quotes, and provide customer service.

• To personalize your experience: We may use your usage data to personalize your experience on the Site by tailoring content to your interests.

• To send you marketing communications: With your consent, we may use your email address to send you marketing communications about our services and promotions. You can opt out of receiving these communications at any time.

• To improve our Site: We may use the information we collect to analyze how visitors use the Site and improve its design and functionality.

Sharing Your Information
We will not share your personal information with third parties except in the following cases:

• With Service Providers: We may share your personal information with third-party service providers who help us operate the Site and provide our services, such as web hosting providers, email marketing providers, and appointment scheduling software. These service providers are obligated to protect your information and use it only as instructed by us.

• To Comply with Laws and Regulations: We may disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal process, enforce our terms of service, or protect the rights and safety of ourselves or others.

 

Your Rights
You have certain rights regarding your personal information:

• Access Your Information: You have the right to request access to the personal information we hold about you.

• Correct Your Information: You have the right to request that we correct any inaccurate personal information about you.

• Delete Your Information: You have the right to request that we delete your personal information.

• Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us at any time.

Data Security
We take steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our records.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

 

Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: roystransmission11@gmail.com
By phone: (314) 385-1283